ITC Resources

We are pleased to support the IFMA Knowledge Library and have posted all of our content there as well as providing a rich selection of content below. Please visit the Library at IFMA Knowledge Library.

The new IFMA Engage Platform is a great resource for the IT Community. Please connect with your follow members and the IFMA Global Membership at IFMA Engage .


Technology Articles and Presentations

Is Poor Asset Data Hampering Your CMMS and AI Goals? – White Paper (September 2026)

The Importance of AI Governance in the Built Environment – Part Two

The Importance of AI Governance in the Built Environment

AI and Data Center Facility Management

IFMA ITC Data Center Working Group Guiding Principles

JLL Data Center Staffing Playbook

MRI Real Estate Software – From Insight to Impact – AI and data readiness for the next era in Facilities Management

From Dashboards to Governed Autonomy: A practical semantic AI maturity model for FM operations by Daniel Stonecipher [IFMA FMJ Article] (April 2026)

From Generative to Agentic AI: What’s Next for Workplace Management – Video Replay & Presentation (September 2025)

FM TECH WEEK – Shepard Global Strategies Balancing Al/Smart Tech with Cyber Safety to Ensure Business Continuity Session Replay & Presentation (June 2025)

FM TECH WEEK – IAdea Bridging the FM vs. IT Gap: Addressing Security and Manageability Concerns with MDEP, Microsoft’s Innovation for Workplace Devices Session Replay & Presentation (June 2025)

FM TECH WEEK – GEOCOMM Spatial Intelligence for Safety, Security, and Resilience Session Replay & Presentation (June 2025)

FM TECH WEEK – LandTech Consultants Unlocking Facility Intelligence: Digital Twins in Action Session Replay & Presentation (June 2025)

FM TECH WEEK – Project Aidra Unleashing Al for Next-Generation Facility Condition Assessments Session Replay (June 2025)

FM TECH WEEK – ARC Facilities Facilities Forward: How Al and Tech Are Changing the Game Session Replay & Presentation (June 2025)

FM TECH WEEK – True Data Ops Ask Your Building a Question™: All Your Facility Data, One Smart Answer Session Replay & Presentation (June 2025)

FM TECH WEEK – DevRabbit Unifying FM Systems: DevRabbit’s Middleware Integration Platform in Action Session Replay, DevRabbit Presentation & Equiptrack Presentation (June 2025)

FM TECH WEEK – MacFacman Innovations CMMS Demystified: Tools, Tactics and Transformation Session Replay & Presentation (June 2025)

FM TECH WEEK – FM:Systems Creating a Winning Strategy for Smart and Autonomous Buildings Session Replay & Presentation (June 2025)

FM TECH WEEK – Cognitive Corp From Life’s Trenches to Leadership Heights: A Candid Conversation on Forging Real-World Skills in the Age of Al Session Replay & Presentation (June 2025)

FM TECH WEEK – ROI Consulting Group Best Practices for Selecting & Implementing FM Technology Session Replay & Presentation (June 2025)

Best Practices: Advancing FM with a Digital Thread – Video Replay & Presentation (April 2025)

Piloting a Successful Digital Twin Project – Video Replay & Presentation (March 2025)

Advancing Facilities Management with A Digital Thread – White Paper (March 2025)

Developing an Effective Business Case for FM Technology – Process Summary Resource Checklist

Analytics, AI & ESG: New York Local Law 97 and What the Rest of Us Need to Get Ready For – Presentation & Code Green Reference Card [WWP San Antonio] (October 2024)

Safeguarding Your Staff: By Creating a Healthy Environment – Video Replay & Presentation (September 2024)

Revolutionizing Facilities Management with Smart Building Technologies – White Paper (August 2024)

CMMS – The Good, The Sordid, the Unexplainable – White Paper (July 2024)

AI, Smart Buildings & Sustainability – Video Replay & Presentation (June 2024)

Indoor GIS for Universities Webinar – Video Replay & Presentation (May 2024)

Unlocking New Potential Through a Full Building Lifecycle Approach Webinar – Video Replay (February 2024)

Optimizing Building Management with a Lifecycle Approach – White Paper (December 2023)

Leveraging Generative AI: Pioneering the Future of Facility Management with GPT Technology – Blog Post (November 2023)

Harnessing the Power of Digital Twins in Facility Management – Presentation [WWP Denver] (November 2023)

The Facility Manager’s Guide to Audio Visual Technology – October 2023

Why Badge Data Is Not Enough In Today’s World Webinar – Video Replay (September 2023)

DIS With Erik – Presentation [WWP Denver] (September 2023)

Achieving Successful Facility Management Outcomes – White Paper (September 2023)

Cognitive Buildings and Cognitive Autonomous Agents: The Next Generation Intelligent Building – Blog Post (August 2023)

AI Has Many Meanings – Blog Post (August 2023)

Navigating the AI Landscape: A Brief Primer – Blog Post (August 2023)

Top 10 Reasons to Join the IFMA IT Community – Blog Post (July 2023)

Strategy and Case Studies from the Field – White Paper (July 2023)

Building the Future: Revolutionizing Facility Management with BIM – Article (June 2023)

Unlocking Business Value Using Digital Transformation for Facility Management Service Delivery Webinar – Video Replay (June 2023)

Optimizing the Workplace Through Technology – White Paper (June 2023)

The State of the Digital Twin Industry 2022 – White Paper (March 2023)

Cyber Security & the Built Environment – Presentation [WWE] (March 2023)

Digital Technology Solutions to Transform GIS & BIM Operations Webinar – Video Replay (January 2023)

Occupancy, Wayfinding & Staff Safety Webinar – Video Replay (December 2022)

Digital Twin Webinar – Video Replay & Presentation (October 2022)

Facility Managers Guide to Audio Visual Technology – Publication (October 2022)

Operational Agility in the Current Marketplace – Presentation (November 2021)
KPI’s & Governance – Seven Secrets to Success – Presentation (November 2021)
Hybrid Work the Role of Technology in Creating the new Workplace Experience – Presentation (October 2021)
Four Views on PropTech & How it Impacts CRE & FM – Presentation (October 2021)
Making Sense of Sensors – Presentation (2021)
Developing an IT Roadmap for Facility Managers – Presentation (April 2021)
Save My Seat: A Return-to-Work App Focused on Employee Safety – Article (November 2020)
Leveraging Existing EAM System to Support Covid-19 Response – Article (November 2020)
Developing a COVID-19 Return to Work Plan – Article (October 2020)
The Evolution of the Office: Learning from the Present & Re-Imagining the Future – Article (September 2020)
How Do We Get Feedback from Employees & Measure Satisfaction? – Article (August 2020)
Global Tech: A Data Driven Approach to Re-Boarding – Article (August 2020)
The BETA One Day – Article (July 2020)
The Digital Transformation – Article (March 2020)
ARC: Facilities Technology Trends & Buying Best Practices – Research (2018)
Welcome to the IoT Era – White Paper (2018)
RICS: Strategic Facility Management Framework – Article (2018)
5 Ways to Improve the Employee Experience when using Mtg Rm Technology – Article (2018)
Raising the Bar 3 – Research (2017)
Cyber Threat and The FM Solution – White Paper (2017)
Artificial Intelligence: What It Means for the Built Environment – Research (2017)
What Kind of Access Control is Right for You – Article (2016)
Cracks in the Cloud – Blog Post (2016)
GIS Best Practices for Facilities Management – White Paper (2015)
BIM Evolving Technologies Benchmarking (2013)
BIM Master Planning for 72 Million Square Feet – White Paper (2013)
Trends Shaping the IT Market – Article (2012)
ROI in the Clouds – Article (2012)
Increasing Worker Engagement through Environment, Policy and Technology – White Paper (2012)
IFMA & BIM for Life Cycle Management – White Paper (2012)
How IT Has Transformed the FM Industry – Article (2012)
High-performance Buildings Need High-performance FM – White Paper (2012)
Facility Management and the Master Service Catalog – Article (2012)
Emerging Technology FM Implications – White Paper (2012)
Buildings in the Cloud FM Online in 3D – White Paper (2012)
Quick Response Codes and Facility Management (2012)
Making Sense of BIM for FM Managing for the Building Life Cycle – White Paper (2011)
BIM for FM – Presentation (2011)
Trends and Developments within FM – White Paper (2010)
CAFM Systems I Scream We All Scream for Credible Data – White Paper (2010)
How University Realized Drastic Savings Thru Innovative Control System – White Paper (2009)
Critical CMMS Launch Timing – Webinar Presentation (2009)
Building a Sustainable Plan – Webinar Presentation (2009)
Facilities Technology – Presentation (2008)
Corporate Facilities Council PDAs and Wireless Facilities – Presentation (2008)
Data Centers (2007)